Scams Awareness Week 2025: Stop. Check. Protect.

Join us in keeping Australians safe from scams.

Section 1: Our Commitment

At Latitude Financial Services, your security is our top priority. Scams are
becoming more sophisticated, with criminals using impersonation, social
engineering, and even emerging AI schemes to deceive Australians.

This Scams Awareness Week (25–29 August 2025), we’re supporting the
national Stop. Check. Protect. campaign to help you recognise scams and stay
one step ahead.

Section 2: Stop. Check. Protect.

Stop Check Protect

Stop
Pause and think before acting on unexpected requests. If it sounds too good to
be true, it probably is.

Check
Verify independently. Contact companies through official numbers and
websites—not through links or numbers in suspicious messages.

Protect
Use strong passwords, enable two-factor authentication, and report scams to
Latitude and ScamWatch.
Learn more at Scamwatch.gov.au

Section 3: Common Scams to Watch Out For

Investment & “Too Good to Be True” Scams

Unrealistic returns, fake cryptocurrency offers, or urgent “exclusive” deals designed to exploit fear of missing out.

How to spot them:

  • Promises of guaranteed or “risk-free” returns.

  • Pressure to invest quickly or keep the opportunity secret.

  • Requests for payment through cryptocurrency, gift cards, or unlicensed platforms.

Impersonation Scams

Criminals pretending to be Latitude, government agencies (ATO, MyGov), utilities, or delivery companies in order to gain trust and trick you into making payments or sharing details.

How to spot them:

  • Unexpected calls, texts, or emails claiming urgent action is required.

  • Caller ID appears official but the person pressures you to act immediately.

  • Requests for login credentials, PINs, or one-time passcodes (Latitude will never ask for these).

Phishing Scams

Emails, text messages, or direct messages designed to trick you into clicking a link or downloading an attachment that steals personal details.

How to spot them:

  • Poor spelling, unusual phrasing, or suspicious sender addresses.

  • Messages or alerts from organisations you are unfamiliar with.

  • Usually have a strict and timely call to action for example “If you do not recognise this, click here now”.

  • Hyperlinks that do not match the official company website.

  • Unexpected attachments.

Online Shopping Scams

Fraudsters create fake online stores or listings that look legitimate to trick you into paying for items that never arrive — or to steal your personal and payment details.


How to spot them:

  • Deals that seem too good to be true, especially from unfamiliar websites or social media ads.

  • Requests for payment via bank transfer, cryptocurrency, or gift cards instead of secure methods like credit cards.

  • Poor website design, suspicious URLs, or missing contact information and policies.

  • No confirmation email or tracking details after purchase.

Section 4: How You Can Stay Safe

  • Use only the website, App, and contact numbers published by the organisation.

  • Pause before acting on pressure tactics.

  • Never share passwords, PINs, or verification codes. Latitude will never ask for this information.

  • Turn on multi-factor authentication for your personal accounts.

  • Report suspicious activity to Latitude and ScamWatch.

Report a Scam to Latitude

Section 6: Need Help?
If you think you’ve been targeted by a scam:

  • Call Latitude on the numbers published from the website.

  • Report it to Scamwatch.gov.au.

  • If your identity has been compromised, contact IDCARE for free support.

Latest alerts: