Latitude Eco Mastercard

The Latitude Eco Mastercard® is no longer taking new applications.If you’re after a flexible card alternative, view all our credit card options.

Latitude Eco Mastercard

Already using Latitude Eco Mastercard?
Don’t forget these great features.

Asset 21

Help offset greenhouse gas emissions

An amount equal to 1% of net purchases will be used to purchase carbon offsets each year on Earth Day (22 April) to help reduce greenhouse gas emissions*

Rates & Fees

0

%
p.a.
on purchases up to 55 days*

22.49

%
p.a.
interest rate

22.49

%
p.a.
cash rate

Frequently asked questions

Your credit limit
  • What happens if I go over my credit limit?

    <p> You&rsquo;ll receive a message within 2 business days via either email, SMS or post from the time your account goes over limit. This is a free service provided to you. You should only receive one over limit alert between each statement period. There are no charges for going over your credit limit. </p> We recommend registering for the <a href="https://eco-online.latitudefinancial.com.au/access/login">Online Service Centre</a> to monitor your account balance.

  • How do I know what my credit limit is?

    It’s important to note that your credit limit can be different from your cash credit limit. The amount of available credit you can access as cash can be found on the top right corner of your monthly statement or you can log on to the <a href="https://eco-online.latitudefinancial.com.au/access/login">Online Service Centre</a> to check it any time.

  • What is my cash limit?

    It’s important to note that your credit limit can be different from your cash credit limit. The amount of available credit you can access as cash can be found on the top right corner of your monthly statement or you can log on to the <a href="https://eco-online.latitudefinancial.com.au/access/login">Online Service Centre</a> to check it any time.

  • How do I decrease my credit limit?

    You can use the <a href="https://eform.latitudefinancial.com.au/eform/Page.do?eFormName=Online_Credit_Decrease_Form&amp;form_source=Public%20Website" target="_blank">Reduce Credit Limit Form</a> to request a credit limit reduction

Managing your account
  • How do I pay my account?

    <p>We offer convenient ways to pay - via the Online Service Centre, Direct Debit, BPAY<sup>&reg;</sup> or in person - whatever suits you best.</p> <p>If you use the Online Service Centre via "Pay My Account", you should be aware that payments can take 3-5 business days to clear and you can only make one payment to your card account every 5 days. We do not charge you a fee for payments made via the Online Service Centre.</p> <p>With BPAY you will need to use your credit card account number as the reference number. This can be found in the top right-hand corner of your statement.</p> <p>Please note a Payment Handling Fee of $0.95 applies for all payments made via BPAY to pay your card account.</p> <p>If you’re paying by BPAY on your due date, make sure you complete the transaction before your bank’s cut off time, otherwise the transaction may be processed on the following day. Remember that some BPAY payments can take up to 3 days to appear on your account.</p>

  • Can I manage my account online?

    Yes, the Latitude Eco Mastercard <a href="https://eco-online.latitudefinancial.com.au/access/login">Online Service Centre</a> allows you to manage your account 24 hours a day. This service allows you to check your account status and transaction history and maintain your account profile. It also allows you to grant access to your additional cardholders, enabling them to manage the account too.

  • How can I avoid late fees on my account?

    <ul class="styled-list styled-list--unordered"> <li> Paying by direct debit saves you time and the hassle of manual repayments, it also helps you to avoid fees from missed or late payments. </li> <li> Make sure you have sufficient funds in your account so all direct debits and other scheduled payments can be made. </li> <li> If your circumstances change which could affect your repayments, call us on 1300 734 543 to discuss your options. </li></ul>

  • How are Crypto currency transactions treated?

    Crypto currency transactions will be treated as cash equivalent transactions including where a merchant or card scheme identifies a transaction as a cash advance.

  • How do I close my account?

    You can use the <a href="https://eform.latitudefinancial.com.au/eform/Page.do?eFormName=Online_Account_Closure_Form&form_source=Public%20Website" target="_blank">Close Account Form</a> to request closure of your account.

We’re here to help

Call our Latitude Eco Mastercard team on 1300 734 543
Mon - Fri, 8:30am - 7pm (AEST) Sat, 9am - 5pm (AEST)