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Our team is on hand to help you with all your Gem Visa queries.
If you have a question or need help, you can contact us through one of the options.
Call customer Solutions immediately
Call Customer Solutions immediately
If you would like to offer interest free finance in your business, contact our Sales Team.
Become a partnerBefore contacting the merchant or Customer Solutions Team please take a moment to review the relevant FAQs for transaction disputes.
View FAQsIf you would like to offer interest free finance in your business, contact our Sales Team.
Become a partnerBefore contacting the merchant or Customer Solutions Team please take a moment to review the relevant FAQs for transaction disputes.
View FAQsWe know sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.
ComplaintsIf you're having difficulties making repayments, it's best to get in touch as soon as possible - we have a dedicated Hardship Team to assist.
Hardship Care