have completed the Price Verification section of
the claim form (if the item is reduced by more
than $200 and you do not have the original
catalogue, advertisement or promotional flyer
(with a printed visible date) from the store of
purchase showing the new reduced price);
provide proof of original purchase price; and
sign and date the declaration (or agree to the
declaration if using the online claim form).
What happens when you claim
Within 10 working days we’ll advise you of the
outcome or next steps. You may be required to
provide additional information.
How to make a claim
Download and read through the Fact Pack relevant to the state in which the Policy Holder lived: