Want to do better every day?

At Latitude, our people are leaders and not followers. We work as a team, challenging the status quo every day to deliver better outcomes for our customers. We do this by creating an environment where our people are supported to learn, we hire the best people aligned with our values, we build strong and lasting partnerships and we put the customer at the heart of everything.

Our purpose

Everybody needs a purpose and organisations are no different. At Latitude our purpose is simple…. We’re obsessed by better outcomes everyday, for our people, customers, partners and the communities in which we work. There’s always a better way and we’re restless to find it. We’ll never stop digging deeper, trying harder and searching wider.

Our purpose and our values are intrinsically linked. We are really proud that our values were created by our people.

Our values

Our Company values provide the framework for everything we do. Our values define what we do and how we do it every day and that’s what makes us different!

Customer First

Our customers are at the heart of everything we do. We're obsessed with delivering a 'better' experience, solving problems and providing value. We listen to our customers and look for every opportunity to delight.

We Pioneer

We are leaders, not followers, challenging the status quo every day. We are innovative, creative and curious.

Make it Happen

We are courageous, nimble and focused on being the best in what matters. We do the right thing and deliver on our commitments.

Better Together

We work as a team, listening, sharing and valuing difference, knowing that together we are better.

Our story

We’re on a journey to create a new world of financial services. To give people more freedom, more flexibility and more latitude. We’re a new player that’s not new to the game!

We are not scared of new ideas. We thrive on them. Every day, for every customer, we drill deeper and we try harder. We seek those all-important details others miss. Unearthing smarter ways to get to “yes”.

Reinventing “how” without forgetting “why”. Working with our customers, for them and beside them.

Even though we have the experience, knowhow and expertise to match the oldest heads, we’re never complacent. We have the energy and ambition of a start-up and we have bold plans for the future. Our people share this energy and aren’t daunted by obstacles.

Our Promise

Our PROMISE

Latitude is the scope for freedom of action or thought it allows you to define your own path!

  • What if you could BE YOU?
  • What if you could BE BETTER?
  • What if you could BE OUR FUTURE?
Be YOU

We want you to bring your whole self, the authentic YOU without fear of judgement. Be part of a culture that embraces your can-do attitude, that gives you the freedom and flexibility to unleash your creative genius and make it happen. When you achieve you will be rewarded and recognized for your efforts

Be BETTER

We want you to be BETTER at everything you do! Set high standards and be passionate about achieving extraordinary customer outcomes. Take charge of your own development and encourage others to develop and never stop learning. Most importantly be brave and be better, look outwards and lead the way to the future. Be curious and be prepared to learn and be challenged every day!

Be OUR FUTURE

Help us build OUR FUTURE by spending your time on meaningful work – reimagining opportunities for our customers, creating something bigger and better. We are big enough to make an impact in the market place and small enough to be nimble and courageous. We are encouraged to take risks where we succeed or we fail, but it is our customer obsession and our curiosity that keeps the magic happening.

Our Benefits

Flexibility

We want to make sure that our people have a balance with everything that is important to them in life. Our ways of working at Latitude gives optionality to our employees on how they work.

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Grow & Develop

We strive to create a continuous learning culture that allows our people to innovate and create their own opportunity of growth and development. Allowing them to develop in their own way, at their own pace; to master, experience and learn for now and for the future.

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Money saving

We partner with some of the biggest (most well-known) retailers offering employee discounts on the latest technology – including laptops, mobile phones, electrical products, furniture, corporate health insurance, travel insurance and so much more.

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Celebrate & Reward

We are a culture rich of recognition where we celebrate our successes and reward our people. If you love being rewarded we celebrate key occasions through Reward & Recognition programs, peer recognition, CEO Awards and service awards.

Health & Wellbeing

We offer our people more than a job, and when it comes to their wellbeing they are supported by a range of wellness programs to support a healthy lifestyle. This includes; meditation, yoga, boot camp, free flu vaccine, onsite nurse for employee health checks, discounted gym memberships.

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Meet some of our team

Shayne Bryant

Latitude Success Story - Forging a career at Latitude

Clare Stanton

Latitude Success Story - Gem brand launch

Paul Cook

Latitude Success Story - NPS pilot