Our Secure Document Upload page provides a secure and quick way to send through the requested evidence documents for your claim or insurance enquiry.
File types we accept are PDF, JPG, JPEG, BMP, GIF, TIFF & PNG. 10MB limit per file.
Fields marked with an asterisk are required.
Claim Number - Select this option if you are providing documentation for an existing claim. The Claim number can be found in the email/letter we recently sent requesting the additional documentation.
Lodgement ID - Select this option if you have been provided the details when completing an over the phone claim and further evidence was requested.
Customer Number - Select this option if you have not been provided with any of the above. You can contact our Customer Service team to obtain your customer number. If calling from Australia dial 1800 800 230 or from New Zealand dial 0800 220 999.
Enter the Claim / Lodgement ID / Customer Number of the type you have chosen above.
Please do not enter your Account number.
Two documents added have the same name.
This will not prevent you from uploading, but please check to make sure you have not attached the same document twice.
Your documents are in the process of uploading.
Depending on the number and size of the files, this may take several minutes.
Please do not refresh or close this page.
Thankyou for submitting your documents.
Once verified, we will review the information provided and contact you within 10 business days.
Please quote the reference number you have entered in this form if you have any queries.
Privacy & Credit Reporting policy
Credit provided by Latitude Personal Finance Pty Ltd ABN 54 008 443 810. Australian Credit Licence Number 392163.