We’ve got you covered*
Cancelling and changing your journey before you leave
Need to call-off your trip or change your dates because of an unexpected event? The TravelCare policy will reimburse you for your additional or unused prepaid costs.
24/7 emergency assistance
Whether it's cancelled flights or a medical emergency, Southern Cross Emergency Assistance is just a phone call away.
Medical and Evacuation
You're covered for emergencies, such as overseas hospital, surgical and ambulance expenses.
Changes to your journey once you have left
If your journey is unexpectedly delayed or interrupted, for more than 12 hours, you'll be reimbursed for your additional or unused prepaid costs.
Safeguard your travels in 3 simple steps
Get a quote in seconds
Simply fill in your traveller ages, where you’re going, and when.
Credit Card payment
Tailor your policy to meet your needs, and purchase the cover that’s right for you.
Pack your bags, board your flight, and remember help is just a phone call away.
If you need urgent help
Frequently asked questions
Application and policy details
Making a claim
*This page provides a summary of the key terms only. As with all insurance policies, terms and conditions apply. For details on terms and conditions (including information about exclusions, excesses and sub limits) we recommend you read the Combined Financial Services Guide & Product Disclosure Statement.
TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance®. We are a signatory to the General Insurance Code of Practice and the Australian Financial Complaints Authority.
As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined Financial Services Guide (FSG), Product Disclosure Statement (PDS), including Policy Wording before buying this product, to ensure that this travel insurance product is right for you.