Travel insurance

Do you want the freedom to explore the world? Free your adventure with our partners, Southern Cross Travel Insurance.

We’ve got you covered*

Cancelling and changing your journey before you leave

Need to call-off your trip or change your dates because of an unexpected event? The TravelCare policy will reimburse you for your additional or unused prepaid costs.

24/7 emergency assistance

Whether it's cancelled flights or a medical emergency, Southern Cross Emergency Assistance is just a phone call away.

Medical and Evacuation

You're covered for emergencies, such as overseas hospital, surgical and ambulance expenses.

Changes to your journey once you have left

If your journey is unexpectedly delayed or interrupted, for more than 12 hours, you'll be reimbursed for your additional or unused prepaid costs.

There’s more...*

Pre-existing medical conditions

You can apply to have your pre-existing condition covered by your TravelCare policy.

Lost, damaged or stolen luggage

If the unexpected happens to your belongings, your policy provides cover for the repair or replacement of the item(s).

Rental vehicle excess

If your hire car gets damaged or stolen during your trip, you can claim for any excess payable to the rental company.

Cash allowance while in hospital

If the unexpected happens, you can receive $100 for every 24 hours you spend in the hospital (for stays longer than 72 hours).

Kids go free

If you've got kids aged under 21 years, who are dependent on you and not in full time employment, they can be covered at no extra cost.**

Safeguard your travels in 3 simple steps


Get a quote in seconds

Simply fill in your traveller ages, where you’re going, and when.


Credit Card payment

Tailor your policy to meet your needs, and purchase the cover that’s right for you.


Bon Voyage

Pack your bags, board your flight, and remember help is just a phone call away.

If you need urgent help

For emergency assistance while you are overseas, call Southern Cross Emergency Assistance 24 hours a day, 7 days a week on +61 2 9191 1180.

Frequently asked questions

Application and policy details

Pre-existing conditions

Making a claim

Important Information

*This page provides a summary of the key terms only. As with all insurance policies, terms and conditions apply. For details on terms and conditions (including information about exclusions, excesses and sub limits) we recommend you read the Combined Financial Services Guide & Product Disclosure Statement.

**Terms and conditions apply. Please visit our website for more information.

TravelCare is issued by Southern Cross Benefits Limited ABN 99 133 401 939, AFS License 331058 trading as Southern Cross Travel Insurance®. We are a signatory to the General Insurance Code of Practice and the Australian Financial Complaints Authority.

As an Australian financial services licensee (AFSL), SCTI is authorised to deal in, and provide, general advice on travel insurance products. As we are unaware of your specific needs, financial objectives, and circumstances, we highly recommend you take time to read the Combined Financial Services Guide (FSG), Product Disclosure Statement (PDS), including Policy Wording before buying this product, to ensure that this travel insurance product is right for you.