How to get it
So you're here. You've got an email from us and you want to know more. Here's how it works.
Get in the know
Read on to understand whether this insurance is right for you.
Click on the green 'Retrieve Quote' button and get going.
Answer some questions to tailor your cover.
Ready? Pay the first month’s premium and be covered in minutes.
Why purchase Repayment Protection
Life happens. Lose your job, become ill or injured and you can't repay your Latitude Personal Loan? Get a helping hand with optional Repayment Protection.
Check out more in the video or keep reading for the ins and outs of the covers.
What you get with Repayment Protection
Flexible cover choices
You choose the covers that are right for you, from Job Loss, Illness and Injury and Life.
An easy decision
Get your quote and check your eligibility online. Simple and straightforward.
A helping hand
Your benefit is paid directly to your Latitude loan. One less thing for you to worry about.
Get to know the covers
Like most insurance policies there are some conditions, limits and exclusions. We have summarised some of the key features, conditions and exclusions below. See the PDS for full details.
Covers the risk of unexpected 'job loss' lasting at least 14 days.
Illness and Injury cover
Covers the risk you can't work due to 'illness' or 'injury' for at least 14 days.
Covers the risk of you dying or being diagnosed with a 'terminal illness'.
EligibilityYou can apply for Repayment Protection if you:
- have taken out an eligible Latitude Personal Loan,
- are a resident of Australia currently living in Australia, and
- are aged 18 to 64 years old when you apply.
- you won't be offered Job Loss or Illness and Injury if you are not working as an employee, and
- you won't be offered Life if you have told us you are under 25 and have no dependents.
Things to considerTerm & Renewal
The policy has an initial term of up to 12 months. Unless we notify you that we are not offering renewal, or you tell us you don't want to renew, we'll automatically renew your Policy on its expiry for up to 12 months – provided you're still eligible for cover.Cooling off period
If you change your mind and cancel in the first 30 days of the policy, we'll refund any premium you've already paid, unless you’ve made a claim.Payment options
You can pay monthly by credit or debit card.
Frequently asked questions
- How does Repayment Protection work?
- Quote & Application
- Other questions
Industry Codes of Practice
Got a complaint?
If you have a complaint about your insurance and want more information on how to proceed then please download our guide below.
Are you hearing impaired?
Latitude uses the National Relay Service to ensure we are contactable for customers who are deaf or have a hearing or speech impairment. Please visit the link below.
Are you experiencing family and domestic violence?
There are several ways we can support you.
Need help from an interpreter?
We know some of our customers prefer to speak to us in a language other than English. The Translating and Interpreting Service (TIS National) is an interpreting service that may be able to help you. See here or call 131 450. Charges may apply for these services.
Any advice on this website is general advice and may not be right for you. It does not take into account your personal objectives, financial situation or needs. Please read the PDS before deciding whether to acquire this product.
Job Loss/Illness and Injury is issued by Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 (trading as Latitude Insurance). Life is issued by Hallmark Life Insurance Company Ltd ABN 87 008 446 884 AFSL 243469.