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Repayment Protection
for your Latitude loan

See how our optional Repayment Protection insurance can protect you and your Personal Loan from the unexpected.

How to get it

So you're here. You've got an email from us and you want to know more. Here's how it works.

Get in the know

Read on to understand whether this insurance is right for you.

Get in the know
Get started

We sent you an email with a link to your personalised quote.

Get started
Tailor it

Answer some questions to tailor your cover.

Tailor it
Get covered

Ready? Pay the first month’s premium and be covered in minutes.

Get covered

Why purchase Repayment Protection

Life happens. Lose your job, become ill or injured and you can't repay your Latitude Personal Loan? Get a helping hand with optional Repayment Protection.

Check out more in the video or keep reading for the ins and outs of the covers.

What you get with Repayment Protection

Flexible cover choices
Flexible cover choices

You choose the covers that are right for you, from Job Loss, Illness and Injury and Life.

An easy decision
An easy decision

Get your quote and check your eligibility online. Simple and straightforward.

A helping hand
A helping hand

Your benefit is paid directly to your Latitude loan. One less thing for you to worry about.

Get to know the covers

Depending on your circumstances you may be able to apply for the following covers. Read on to find out about each cover and their features and benefits.

Like most insurance policies there are some conditions, limits and exclusions. We have summarised some of the key features, conditions and exclusions below. See the PDS for full details.
Job Loss
Job Loss

Covers the risk of unexpected 'job loss' lasting at least 14 days.

Illness and Injury cover
Illness and Injury cover

Covers the risk you can't work due to 'illness' or 'injury' for at least 14 days.

Life cover
Life cover

Covers the risk of you dying or being diagnosed with a 'terminal illness'.

Eligibility

You can apply for Repayment Protection if you:
  • have taken out an eligible Latitude Personal Loan,
  • are a resident of Australia currently living in Australia, and
  • are aged 18 to 64 years old when you apply.
We do not offer some of the covers if you don't meet certain criteria, for example:
  • you won't be offered Job Loss or Illness and Injury if you are not working as an employee, and
  • you won't be offered Life if you have told us you are under 25 and have no dependents.

Things to consider

Term & Renewal

The policy has an initial term of up to 12 months. Unless we notify you that we are not offering renewal, or you tell us you don't want to renew, we'll automatically renew your Policy on its expiry for up to 12 months – provided you're still eligible for cover.

Cooling off period

If you change your mind and cancel in the first 30 days of the policy, we'll refund any premium you've already paid, unless you’ve made a claim.

Payment options

You can pay monthly by credit or debit card.

Frequently asked questions

  • How does Repayment Protection work?
  • Quote & Application
  • Other questions

Industry Codes of Practice

Hallmark General and Hallmark Life are part of the Latitude group.
To find out more on how we comply with these Codes click here.

Hallmark General is a subscriber to the General Insurance Code of Practice. Click below to access a copy of the Code.

Hallmark Life is a subscriber to the Life Insurance Code of Practice. Click below to access a copy of the Code.

Got a complaint?
Got a complaint?

We aim to deliver excellent products and great service, but if we have not met your expectations, we want to hear from you. Click here for more information on our complaint process and policy.

Are you hearing impaired?
Are you hearing impaired?

Latitude uses the National Relay Service to ensure we are contactable for customers who are deaf or have a hearing or speech impairment. Please visit the link below.

Are you experiencing family and domestic violence?
Are you experiencing family and domestic violence?

There are several ways we can support you.

Need help from an interpreter?
Need help from an interpreter?

We know some of our customers prefer to speak to us in a language other than English. We can arrange for Language Loop, who are an independent interpreter service, to help you with your call to Latitude (subject to availability). Let us know if you would like to use an interpreter and we’ll arrange it at no cost to you.

Need to make a claim?

We're here to help you every step of the way.

Important information

Any advice on this website is general advice and may not be right for you. It does not take into account your personal objectives, financial situation or needs. Please read the PDS before deciding whether to acquire this product. Click here for our Target Market Determination.

Job Loss/Illness and Injury is issued by Hallmark General Insurance Company Ltd ABN 82 008 477 647 AFSL 243478 (trading as Latitude Insurance). Life is issued by Hallmark Life Insurance Company Ltd ABN 87 008 446 884 AFSL 243469.