Credit card insurance

Love to shop? Safeguard your eligible purchases and repayments with credit card protection from Latitude Insurance.

We’ve got you covered

Don’t miss out on a bargain

If one of your eligible purchases drops in price within 6 months at the same retailer, we’ll refund the difference.*

Can’t pay? Don’t stress

We could pay a benefit if you find yourself unable to work because of sickness or unemployment.*

Lost, stolen or damaged

We'll cover the cost of any eligible purchases that are lost, stolen or damaged within 6 months of purchase*

If your card is reported stolen

We'll pay $200 into your account just for the inconvenience. Limit of one benefit per 12 month period.*

*To see full details of how these benefits work, click the relevant card's PDS below.

We offer a range of credit card insurance

Protect your account in 3 simple steps


Apply online

Either through the Online Service Centre if you already have a card or when you apply online for your card.


Activate your card

When you call or log on to the Online Service Centre to activate your card, add insurance.


Start spending

Don’t forget, we’re here whenever you need us. Get in touch on 1800 800 230.

Need to make a claim?

We're here to help every step of the way.

Frequently asked questions

Policy details


This insurance is issued by Hallmark Life Insurance Company Ltd. ABN 87 008 446 884 (AFSL 243469) and Hallmark General Insurance Company Ltd. ABN 82 008 477 647 (AFSL 243478). Hallmark General and Hallmark Life are part of the Latitude group. Any advice on this website is general advice and may not be right for you. It does not take into account your personal objectives, financial situation or needs. You should read the combined Financial Services Guide, Product Disclosure Statement and Policy (PDS) before deciding whether to acquire this product.

Hallmark General is a subscriber to the General Insurance Code of Practice. Click the subscriber badge to access a copy of the Code.

Hallmark Life is part of the Latitude group and is a subscriber to the Life Insurance Code of Practice. Click the subscriber badge to access a copy of the Code.