Credit card insurance

Love to shop? Safeguard your eligible purchases and repayments with credit card protection from Latitude Insurance.

We’ve got you covered

Don’t miss out on a bargain

If one of your eligible purchases drops in price within 6 months at the same store, we’ll refund the difference.

Can’t pay? Don’t stress

We’ll be there to help if you find yourself unemployed or seriously ill.

Repair, refund, replace

We'll cover the cost of any eligible purchases that are lost, stolen or damaged within 6 months of purchase

If your card is reported stolen

We'll pay $200 into your account just for the inconvenience. Limit of one benefit per 12 month period.

We offer a range of credit card insurance

This brochure is your guide to making a complaint about your insurance policy.

Protect your account in 3 simple steps


Apply online

Either through the Online Service Centre if you already have a card or when you apply online for your card.


Activate your card

When you call or log on to the Online Service Centre to activate your card, add insurance.


Start spending

Don’t forget, we’re here whenever you need us. Get in touch on 1800 800 230.

Need to make a claim?

We’re here to help you every step of the way

Didn’t find what you were looking for?

Call our insurance specialists now on 1800 800 230 Mon - Fri, 8.30am - 5.00pm (AEST)

Frequently asked questions

Policy details


Important Information

This insurance is issued by Hallmark General Insurance Company Ltd. ABN 82 008 477 647 (AFSL 243478) and Hallmark Life Insurance Company Ltd. ABN 87 008 446 884 (AFSL 243469). Any advice on this website does not take into account your personal objectives, financial situation or needs. You should consider if this advice is right for you and read the relevant Financial Services Guide (FSG), Product Disclosure Statement (PDS) and Policy before deciding whether to acquire the insurance

General Insurance Code of Practice Subscriber