Contact us

Get in touch. We’re here to help you with all of your enquiries.

Product enquiries

Latitude Financial Services is a leader in consumer finance in Australia and New Zealand offering a range of services: including personal loans, motor loans, credit cards, personal insurance, interest free and promotional retail.

Loans

Personal Loans

1300 973 422

Car Loans

1300 137 759

Insurance

1800 800 230
Fax: 02 8249 3885

Credit cards

28 Degrees Platinum MasterCard

1300 552 079
+61 3 9445 0189 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Buyer’s Edge

1300 361 152

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)


CareCredit

1300 662 273

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

CreditLine

1300 131 024
+61 3 9425 4217 (from overseas)

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)


Gem Visa

1300 630 977
+61 3 9445 0124 (from overseas)

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

GO MasterCard

1300 462 273
+61 3 9425 4886 (from overseas)

Mon - Fri: 8:30am-7pm, Sat:9am-5pm, Sun: Closed (AEST)


Latitude eco MasterCard

1300 734 543
+61 3 9425 4960 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Latitude MasterCard

1300 882 289
+61 3 9425 4182 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)


Low Rate MasterCard

1300 721 394
+61 3 9445 0188 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Myer Card

1300 363 269

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)


Myer Visa Card

1300 783 520
+61 3 9921 4642 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

National Relay Service

If you are hearing-impaired, we welcome you to contact us through the National Relay Service.

Other enquiries

Difficulty making a repayment

We have a dedicated Hardship team to assist our customers experiencing Financial Difficulty.

Phone: 1800 220 718
9am - 5pm Monday to Friday (AEST)

Hardship Department

GPO Box 940G
Melbourne VIC 8060
Fax 03 9277 7337

More about financial hardship Online Hardship Application  

Feedback

We know that sometimes things don’t go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.

Customer Resolutions team

Within Australia: 1300 369 340
Overseas: +61 7 3896 7846

572 Swan St
Richmond, VIC 3121
Australia

Online complaint form