Contact us

Get in touch. We’re here to help you with all of your enquiries.

Product enquiries

Latitude Financial Services is a leader in consumer finance in Australia and New Zealand offering a range of services: including personal loans, car loans, credit cards, personal insurance, interest free and promotional retail.

Personal Loans

Phone

1300 973 422

Personal Loans BPAY ® biller code

172023

Car Loans

Phone

13 10 24

Car Loans BPAY ® biller code

78576

Insurance

Phone

1800 800 230

Fax

1300 362 642

Credit cards

28 Degrees Platinum Mastercard

1300 552 079
+61 1300 552 079 (from overseas)
+61 287 478 178 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Latitude Infinity Rewards card

1300 783 520
+61 1300 783 520 (from overseas)
+61 287 478 149 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

CareCredit

1300 662 273

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

CreditLine

1300 131 024
+61 1300 131 024 (from overseas)
+61 287 478 151 (from overseas)

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

Gem Visa

1300 630 977
+61 1300 630 977 (from overseas)
+61 287 478 167 (from overseas)

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

GO Mastercard

1300 462 273
+61 1300 462 273 (from overseas)
+61 287 478 170 (from overseas)

Mon - Fri: 8:30am-7pm, Sat:9am-5pm, Sun: Closed (AEST)

Latitude eco Mastercard

1300 734 543
+61 1300 734 543 (from overseas)
+61 287 478 158 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Latitude Mastercard

1300 882 289
+61 1300 882 289 (from overseas)
+61 287 478 173 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Low Rate Mastercard

1300 721 394
+61 1300 721 394 (from overseas)
+61 287 478 179 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Buyer’s Edge

1300 361 152

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

Latitude Financial Services account

1300 363 269

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Other enquiries

Hardship and Financial Difficulty

If you're having difficulties making repayments, it's best to get in touch as soon as possible - we have a dedicated Hardship team to assist.

Complaints

We know that sometimes things don’t go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.