Contact us

Get in touch. We’re here to help you with all of your enquiries.

Product enquiries

Latitude Financial Services is a leader in consumer finance in Australia and New Zealand offering a range of services: including personal loans, motor loans, credit cards, personal insurance, interest free and promotional retail.

Loans

Personal Loans

1300 973 422

Car Loans

13 10 24


Personal Loans
BPAY ® biller code

172023

Car Loans
BPAY ® biller code

78576

Insurance

1800 800 230
Fax: 02 8249 3885

Credit cards

28 Degrees Platinum MasterCard

1300 552 079
+61 1300 552 079 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Buyer’s Edge

1300 361 152

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)


CareCredit

1300 662 273

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

CreditLine

1300 131 024
+61 1300 131 024 (from overseas)

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)


Gem Visa

1300 630 977
+61 1300 630 977 (from overseas)

Mon - Fri: 8:30am-7pm, Sat: 9am-5pm, Sun: Closed (AEST)

GO MasterCard

1300 462 273
+61 1300 462 273 (from overseas)

Mon - Fri: 8:30am-7pm, Sat:9am-5pm, Sun: Closed (AEST)


Latitude eco MasterCard

1300 734 543
+61 1300 734 543 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Latitude MasterCard

1300 882 289
+61 1300 882 289 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)


Low Rate MasterCard

1300 721 394
+61 1300 721 394 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

Myer Card

1300 363 269

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)


Myer Visa Card

1300 783 520
+61 1300 783 520 (from overseas)

Mon - Fri: 8am-9pm, Weekends: 8:30am-8pm (AEST)

National  Relay Service Icon

If you are hearing-impaired, we welcome you to contact us through the National Relay Service.

Other enquiries

Difficulty making a repayment

We have a dedicated Hardship team to assist our customers experiencing Financial Difficulty.

Phone: 1800 220 718
9am - 5pm Monday to Friday (AEST)

Hardship Department

GPO Box 940G
Melbourne VIC 8060
Fax 03 9277 7337

More about financial hardship Online Hardship Application  

Feedback

We know that sometimes things don’t go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.

Customer Resolutions team

Within Australia: 1300 369 340
Overseas: +61 1300 369 340

572 Swan St
Richmond, VIC 3121
Australia

Online complaint form