28 Degrees Platinum Mastercard Flight Delay Pass

8 November 2018


Latitude Financial Services is pleased to announce a new complementary feature, Flight Delay Pass, to 28 Degrees Platinum Mastercard customers. This new benefit adds to the growing list of innovative features that offer cardholders convenience and savings while travelling.

If an airline announces a delay that exceeds two hours on a 28 Degrees Platinum Mastercard customer’s registered flight, they and up to four travel companions, will receive a LoungeKeyTM pass providing access to an airport lounge for complementary food, drinks and Wi-Fi, or alternative dining options where a lounge isn’t available.

Latitude’s General Manager, Cards & Partnerships, Ethan Sun, said this new feature provides another customer centric feature for 28 Degrees Platinum customers and helps to alleviate some of the pain when they’re faced with a flight delay.

“Latitude is proud to continue providing meaningful innovation and value to our 28 Degrees Platinum Mastercard customers. A delayed flight either at the start or the end of a holiday can really create a negative experience for customers, and having the Flight Delay Pass available will turn that experience around.”

To enjoy this benefit, customers will need to register their details at least six hours prior to the flight on the 28 Degrees Platinum Mastercard Flight Delay Pass website.

If the flight is delayed by two or more hours, registered cardholders and their registered travelling companions will receive an email and SMS with their LoungeKeyTM Pass, which can be presented at the participating airport lounge or alternative dining options.

More information on Flight Delay Pass

Landing page
Where to register
Available airport lounges
Terms of Use

About Latitude Financial Services

Latitude Financial Services is a leading consumer finance business in Australia and New Zealand, offering 2.5 million customers a broad range of finance products including personal loans, credit cards, insurance and interest-free promotional and retail offers. Across Australia and New Zealand, the business currently employs more than 2000 staff and services its customers through a network of retailer partners, brokers, phone and the internet. The company offers a full suite of financing solutions for retail partners, managing credit applications, credit authorisation, billing, remittance and customer service processing. Its products include Gem Visa, GO MasterCard and 28 Degrees Platinum MasterCard.

Media contact

Anthony Spargo
+61 414 107 591

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